In the latest iGamity Talk, Jared Valarao, Managing Director of Lakandula Holdings Pte Ltd, shares his insights on innovation, emerging market opportunities, and the importance of building sustainable businesses.
As technology advances and customer expectations evolve, business success depends on more than adopting new tools. Human adaptability, customer-centric thinking, and long-term value creation also shape how companies grow and respond to change.
INNOVATION STARTS WITH PEOPLE, NOT JUST TECHNOLOGY
Technology can create new opportunities, but people determine how those opportunities are used. Jared highlights the importance of adaptability, new ways of thinking, and finding better approaches to business challenges.
For companies investing in innovation, adopting new technology is only one step. Teams also need to recognise opportunities, question established practices, and apply technology in ways that deliver meaningful results.
This makes human adaptability an important part of business innovation, particularly in an industry where products, tools, and customer expectations continue to evolve.
HOW EMERGING MARKETS CAN BENEFIT FROM TECHNOLOGY
Emerging markets have opportunities to adopt newer technologies without necessarily following the same development path as established markets.
Jared illustrates this through the evolution of internet connectivity. As technology advances, markets may be able to adopt more modern infrastructure without spending as much time relying on earlier systems.
This opportunity extends beyond connectivity. Businesses can use technological progress, market experience, and cost-efficient approaches to develop solutions suited to local customer needs.
For iGaming companies, understanding differences between markets is essential. Customer expectations, technology access, and market conditions vary, making adaptability an important factor in developing effective business strategies.
CUSTOMER-CENTRIC THINKING DRIVES BUSINESS INNOVATION
Technology delivers value when it addresses real customer needs. Jared's perspective highlights the importance of combining innovation with customer-centric thinking and efficient use of resources.
Instead of simply replicating established business models, companies can develop products and services around the needs of their target markets.
In iGaming, this means understanding different audiences and adapting products, platforms, and experiences to their expectations. Technology should support these decisions, helping businesses create relevant experiences rather than adopting new tools without a clear purpose.
SUSTAINABLE BUSINESS GROWTH GOES BEYOND PROFIT
Jared also highlights the importance of sustainability when evaluating business success. Profitability remains essential, but long-term growth requires businesses to create value for a wider group of stakeholders.
This includes shareholders, customers, employees, and the communities in which businesses operate. A sustainable business model aims to deliver lasting value rather than focusing exclusively on short-term financial results.
For companies navigating technological change and evolving markets, this broader perspective can help guide business strategy and long-term decision-making.
BUILDING THE FUTURE THROUGH ADAPTABILITY AND INNOVATION
Jared Valarao's insights connect three important principles: people drive innovation, emerging markets can benefit from technological progress, and sustainable thinking supports long-term business growth.
For iGaming businesses, these ideas highlight the value of understanding customers, adapting to market conditions, and applying technology with a clear purpose.
Innovation creates opportunities, adaptability helps businesses respond to change, and sustainable thinking supports lasting growth.
WATCH THE FULL IGAMITY TALK
This conversation with Jared Valarao, Managing Director of Lakandula Holdings Pte Ltd, is part of the iGamity Talks series at SPiCE East Asia, featuring industry perspectives on innovation, technology, and business strategy.
Watch the full conversation to hear Jared discuss emerging markets, customer-centric thinking, and sustainable business growth.
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At iGamity, we explore the innovation, technology, product strategies, and market trends shaping the future of iGaming.
Through Game Reviews, Studio Spotlights, iGamity Talks, Written Talks, and educational articles, we share insights into the ideas and strategies shaping today's iGaming experiences.
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